Avast Antivirus 2020: A Review of Products from Free to Ultimate
Overview
Avast is one of our top picks for best antivirus software. It has many useful features for securing your identity across a variety of plans, but it has some concerning customer service reviews.
Our favorite Avast product is Avast Free Antivirus. But your personal needs could make one of the paid plans a better choice for you.
Compare Avast plans
Avast software has five antivirus plans that offer virus protection, malware protection, and a few additional features.
(You won’t see the Avast Pro Antivirus plan on the Avast site table, but it’s still available. Below, we’ve combined the information with the table from the website to make comparison easier for you.)
Avast Free Antivirus | Avast Pro Antivirus | Avast Internet Security | Avast Premier | Avast Ultimate | |
---|---|---|---|---|---|
Price | Free | $49.99/yr. | $59.99/yr. | $69.99/yr. | $119.99/yr. |
Avast Secure Browser | Yes | Yes | Yes | Yes | Yes |
Software updater | Yes | Yes | Yes | Yes | Yes |
Password manager | Yes | Yes | Yes | Yes | Yes |
Wi-Fi weakness detection | No | Yes | Yes | Yes | Yes |
Real Site | No | Yes | Yes | Yes | Yes |
Spam blocker | No | No | Yes | Yes | Yes |
Data Shredder | No | No | No | Yes | Yes |
Secureline VPN | No | No | No | No | Yes |
Learn more |
Data effective 05/03/2019. Offers subject to change.
Avast pros and cons
Automatic renewal with all plans
Many different features to choose from
Biggest variety of plans compared to competitors
Good midrange pricing
Indefinite free plan with no termination of service or forced upgrade
Poorly reviewed customer service
Automatic renewals when uninstalling/deleting
Popups and ads on free version
Avast plan prices:
- $0.00
- $49.99
- $59.99
- $69.99
- $119.99
Bitdefender plan prices:
- $0.00
- $39.99
- $89.99*
Kaspersky plan prices:
- $0.00
- $79.99*
- $99.99*
*New customer pricing for the first year may be up to 50% lower for this plan.
Avast has the greatest variety of plans and price ranges. If you’re looking to scale up or down depending on your needs and financial circumstances, Avast is the best choice. If you want something more robust than the free plan, having all those extra plans gives you more options and lets you be pickier in finding a comfortable monthly price. In contrast, with Kaspersky, if you want something better than the free version, the lowest you can pay is $79.99 a year.
Also, Avast’s pricing is consistent. What you see is what you get. Bitdefender and Kaspersky both offer first-year discounts, but prices increase dramatically in the second year of service. In the long run, Avast pricing is better.
Features
All Avast plans come with the standards of antivirus software, like virus detection and malware protection. They also detect and guard against ransomware (though you’ll get better ransomware protection through the paid plans than Avast Free Antivirus). However, there are also many special features not included with every antivirus software.
Avast Secure Browser
- Bank mode—prevents hackers from seeing what you type
- Stealth mode—keeps your browser history from being stored and offloads cookies or web caches from each session
- https encryption—forces sites to encrypt data being sent to and from your device
Software updater
Password manager
Wi-Fi weakness detection
If there’s a weakness in the network you’re using, whether it’s your home network or a public network, Avast’s Wi-Fi weakness detection will find it and offer help in fixing it. You’ll be less vulnerable to anyone trying to gain access to your network or device.
Real Site
Spam email blocker
Data Shredder
Data Shredder removes deleted data permanently by overwriting it. If there’s something you’d like to erase from a device, say last year’s tax info, Data Shredder is the perfect tool. It’s especially useful if you tend to resell your devices after use.
Only one of Avast’s top competitors offers a similar tool (Bitdefender’s File Shredder), so if you want this feature, Avast is a leading option.
Secureline VPN
Avast’s VPN service hides your online activity and keeps your device secure even on public networks. It also boasts speedy connections, content block work-arounds, and safe streaming. Avast Secureline reviews indicate that users find this to be an overall solid VPN.
Secureline VPN is part of the Ultimate plan package, but if you don’t want the Ultimate plan, you can add the VPN to any Avast purchase.
These aren’t the only Avast features available. You can also block hackers, stop would-be webcam spies, clean up your disk space to increase device operating speed, and more.
Customer service
While the reviews on Avast product functionality are generally good, the reviews for interactions with Avast customer service representatives are generally negative.
These reviews indicate that the customer support can be dicey. Both customer complaints and the brand’s responses highlight a couple issues:
- Avast customer services representatives are hard to reach through either phone or email. They seem to be easier to reach through the official support forum.
- Avast outsources some of its customer service functions to partner companies, some of which don’t give the best service.
Availability
Contracts and cancellation policies
Avast offers one- and two-year terms of service, paid up front. Service terms are automatically renewed unless you opt out, which is the easiest and most guaranteed way to cancel.
If you sign up for a plan and decide it’s not for you, you can get a refund in the first 30 days through the Avast website.
Avast vs. the competition
So how does Avast stack up against our favorite antivirus brands?
Compare free plans
When it comes to free offerings, Avast Free Antivirus has the most innovative features, like Avast Secure Browser and the password manager. Kaspersky Free has no such features. However, Bitdefender Antivirus Free has some features you can’t get free with Avast.
Avast Free Antivirus is a great free option, but whether you choose it may depend on how much you need a secure browser, software updater, or password manager.
Free antivirus plans | Avast Free Antivirus | Bitdefender Antivirus Free | Kaspersky Free |
---|---|---|---|
Price | Free | Free | Free |
Secure browser | Yes | No | No |
Software updater | Yes | No | No |
Password manager | Yes | No | No |
Advanced ransomware detection and protection | No | Yes | No |
Web attack prevention | No | Yes | Yes |
Anti-phishing and anti-fraud | No | Yes | No |
Learn more |
Data effective 05/03/2019. Offers subject to change.
Compare basic paid plans
In terms of least expensive paid plans, Avast Pro Antivirus falls short next to Bitdefender Antivirus Plus—especially since Avast Pro Antivirus is $10 more a year.
Kaspersky Internet Security lacks most of Avast Pro Antivirus’s features and is far more expensive ($79.99) after the first year.
Paid antivirus plans | Avast Antivirus Pro | Bitdefender Antivirus Plus | Kaspersky Internet Security |
---|---|---|---|
Price | $49.99/yr. | $39.99/yr. | $39.99/yr. for new customers |
Secure browser | Yes | No | No |
Software updater | Yes | No | No |
Password manager | Yes | Yes | No |
Wi-Fi weakness detection | Yes | Yes | No |
Fake site protection | Yes | Yes | No |
Advanced ransomware detection and protection | No | Yes | No |
Web attack prevention | No | Yes | Yes |
Anti-phishing and anti-fraud | No | Yes | No |
Limited VPN service | Yes | Yes | No |
Learn more |
Data effective 05/03/2019. Offers subject to change.
Our recommendation
Avast is a competitive option in virus and other malware protection with the best variety in pricing and feature options.
Avast’s plans have a lot of great features, some of which come at lower prices than in competitor plans. We especially recommend Avast Free Antivirus as a leading free antivirus software. If you’re looking for special functionality beyond a secure browser, software updater, and password manager, you can select from one of the paid plans depending on your needs.
One caveat: we’re concerned by the customer service problems highlighted in user reviews. If you choose Avast software, be extra diligent in making sure you’re using the official customer service number (1-844-340-9251) and be ready to champion your case as needed.
If Avast sounds like a good fit for you, try it out.